Cookie Policy

At GameMarket.cyou, we use cookies and similar technologies to enhance your online experience, personalize content, and analyze site traffic. This policy explains what cookies are, the types we use, and how you can manage them.

1. What Are Cookies?

Cookies are small data files placed on your device by your web browser. They enable the website to remember your actions and preferences (such as login details and language settings) over a period of time, so you don’t have to re-enter them whenever you return to the site.

2. Types of Cookies We Use

For full transparency, here are the specific types of cookies we use:

  • Strictly Necessary Cookies:
    These cookies are essential for the operation of our website. They enable core functionalities such as security, network management, and accessibility. Without these cookies, parts of the site may not function properly.

  • Performance Cookies:
    These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to monitor the most visited pages and any issues users encounter, enabling continuous improvements.

  • Functionality Cookies:
    These cookies remember choices you make on our site, such as your preferred language or region, thereby providing a more personalized experience.

  • Targeting/Advertising Cookies:
    These cookies are used to deliver advertisements that are more relevant to you and your interests. They also limit the number of times you see an ad and help measure the effectiveness of our advertising campaigns.

3. Managing Cookies

You have the option to accept or decline cookies. Most browsers are set to accept cookies by default; however, you can change your browser settings to refuse cookies if you prefer. Please note that disabling cookies may affect the functionality of GameMarket.cyou and may limit your ability to fully experience our services.

4. Third-Party Cookies

In addition to our own cookies, we may also allow third-party service providers to place cookies on your device. These third parties may include advertising networks and analytics companies. Their use of cookies is governed by their own privacy policies, and we recommend that you review those policies for further details.


Return and Refund Policy

Effective Date: February 10, 2025

At GameMarket.cyou, customer satisfaction is a top priority. If you are not completely satisfied with your purchase, our Return and Refund Policy is designed to provide you with clear guidelines and ensure a smooth resolution process.

1. General Return Conditions

  • Eligibility:
    Products must be returned in the same condition as received, with all original tags, packaging, and accessories intact. Items must be unused and undamaged.

  • Timeframe:
    Return requests must be initiated within 14 days of receipt of your order. Requests submitted after this period may not be eligible for a refund.

  • Shipping Costs:
    Refunds generally do not include initial shipping charges unless otherwise specified at the time of purchase.

2. Specific Conditions for Discounted or Sale Items

  • Sale Items:
    Items purchased on discount or during promotional sales may be subject to special return conditions. Some discounted products may be non-returnable or may incur a restocking fee.

  • Verification of Condition:
    Returned items must include all original packaging, tags, and accessories. Failure to return the product in its original condition may result in a partial refund or rejection of the return.

3. Partner Products

  • Additional Restrictions:
    Some items offered on GameMarket.cyou are supplied by our partner vendors. These products may have additional return restrictions or delays in processing. Please review any partner-specific conditions provided during the purchase process.

  • Refund Processing:
    While our standard return period is 14 days, refunds for partner products may require additional verification and might not be processed within the same timeframe. Special conditions may apply, so it is important to review all partner-related policies at the time of purchase.

4. Return Process

To initiate a return:

  1. Contact Us:
    Send an email to info@gamemarket.cyou or call us at +1 (555) 123-4567 to inform our customer support team of your intention to return a product.
  2. Provide Details:
    Include your order number, a description of the issue, and any supporting photographs or documentation.
  3. Follow Instructions:
    Our support team will provide you with detailed return instructions and a shipping address.
  4. Inspection and Refund:
    Once your return is received and inspected, we will process your refund, excluding any initial shipping fees unless stated otherwise.

5. Non-Returnable Items

Certain products, such as digital downloads or customized items, are not eligible for returns. Please check the product details before making your purchase.